Sales Training Brisbane

Need sales training in Brisbane so you can close more deals and ensure your business is increasingly profitable? Here at CX Training, your business’s needs are our starting point to create useful strategies that help you improve your communication and negotiation skills. We are not new at providing unrivalled sales training in Brisbane, as we have offered our services for many years, always putting our clients’ needs before anything else and developing tailored strategies because we do not believe in repetition as there are not two businesses that are exactly the same.

What can you expect from our premium sales training in Brisbane?

We will bring behavioural change to your business. We will support the transformation process so you can redefine your goals and create more customer-orientated practises through our change-driving coaching sessions, leader support, webinars and more.
Content and skills development. We will help you change your mindset completely and challenge your limits in order to improve your selling speech.
We will help you understand your business’s unique requirements and how to present your value proposition in a compelling and attracting way.

Sales training in Brisbane is a long process that takes time, but with CX Training and our experts you can ensure the results will be up to your requirements and exceed your expectations because everything you and your teammates learn can be immediately applied to the selling funnel.

If you need more information about our professional sales training in Brisbane, then it is time to get in touch with us! Simply call or email our expert team for more information and to answer any questions you have about our innovative sales training program in Brisbane.

Customer Experience Training

Understand and deliver customer value and improve your customer experience with our expert consultants. From customer relationship management to customer complaint management, we give you the tools you need to make customer experience your competitive advantage.

Customer Service Training

Good customer service is the backbone of customer loyalty, referrals, growth, and profits. Our customer service training covers everything from building rapport with clients to handling difficult customers. Improve your customer communications and interactions to develop high-trust, high-loyalty customer relationships.

Tailored Sales Training

Our sales training and phone sales training programs equip you with the techniques and strategies to confidently influence potential customers to move through the sales process with you. We focus on sales mindset, sales attributes, sales processes, relationship sales, spin selling, insight selling, and more.

Complaints, Conflict and Difficult Customers

Help your team better understand customers emotional needs and the dynamics of conflict so they can confidently turn a tense situation into a positive customer experience.

Pricing Practies and Skills Workshops

In our pricing practices and skills workshops, you’ll learn pricing techniques and price negotiation skills to assist you in communicating value, building pricing power, understanding price sensitivity, and handling price resistance.

Customer Relationship Training

Our customer relationship management training teaches you the skills required to develop customer relationships that last. Learn everything from rapport building techniques to forging the emotional bonds to keep your customers coming back, staying loyal, buying more, and referring more.

Build a raving, referring customer base.

Eliminate the 8 key reasons that customers don’t come back.

Download eBook

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Contact us on info@cxtraining.com.au or 0404 266 174 to discuss your training needs now.

Tailored Training and Workshops

Delivering consistently excellent customer experiences can involve a number of different skills and approaches.

CX Training has expertise in a broad range of courses and disciplines. We can work with you to develop cohesive in-house customer service training tailored specifically to your needs.

Our customer service training workshops can be customised to include the following:

Customer Experience Essentials

Active listening

Body Language

Advanced rapport building skills

Negotiation skills

Communication skills

Dealing with difficult customers

Conflict resolution / dealing with customer dissatisfaction

Professional telephone skills

Rapport building for introverts

Communicating value

Understanding buyer behaviour and client value

Understanding different client types

Customer engagement (responding to initial enquiries)

Relationship sales

Insight / spin selling

Pricing, quoting and money talk

Building high-trust, value-rich client relationships

Customer relationship management

Customer experience essentials – retail

Customer experience essentials – call centres

Customer experience essentials – financial services

Customer experience essentials – professional services

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Mindset

By focusing on mindset, skills, and behaviours, CX Training delivers in-house customer service training that stays with you throughout your professional journey.

mindset

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Skills

With a positive receptive mindset, we can then lay the skills on top. We passionately believe that anyone can build and improve their customer-facing and sales skills. While some might seem like ‘naturals’ and others not, everyone can improve with the right training.

Skills

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Behaviours

Learning doesn’t stop with skills; people have to apply them and change their behaviours. We work on the practical and psychological issues that help or hinder the confident application of skills.

Behaviours

For more information on our in-house customer service training, or to book a customer service training workshop, contact us at info@cxtraining.com.au or 0404 266 174 today.

Sales Training Brisbane